Student FAQ

Student FAQs

Hurricane Ike's Impact on Students

 September 2008

Is there a hurricane emergency fund for students?
Yes, each campus has a student emergency fund.  Students can apply for funds using the emergency request form.

• LSC-Montgomery can make application for emergency assistance through the dean of student services, Dr. Jade Borne, in Building E, Room 110A
• LSC-North Harris, Greenspoint and Carver centers can apply using this form.

When will financial aid funds be disbursed?
After October 6^th, loan disbursements will arrive on a weekly basis throughout the semester.”

The Refund relief will affect financial aid students in the following ways:

• If the student applying for the refund in the fall received federal financial aid and the student completely withdraws from courses, a return of title IV funds calculation will have to be done in accordance with the federal regulations.  This will result in the student owing a balance back to the institution.
• If a student withdraws from some courses but not all the student will retain all of their financial aid and will not be affected immediately by the withdraw.  What this will affect is the student’s academic progress.  These courses (same as in scenario #1) will count as attempted courses that were not completed and will lower the student’s completion percentage.  If both scenarios 1 and 2 result in a suspension for financial aid the student may appeal the calculation if they can show that the hurricane is a major cause for their failure to meet the standards then we can override the calculation and allow the student more time on financial aid.
• For a student who is receiving the maximum financial aid and receives the voucher for the spring semester we (financial aid) will have to (in most cases) reduce the amount of other aid a student is receiving because this voucher will count as financial resource.  In most cases this will result in the reduction of a Stafford loan which will decrease the student’s overall debt.
  

Is the semester going to be extended?

No. Your instructors will revise course materials and calendars -- even for eight week classes. Every effort will be made to work with you so that you can complete and submit your assignments as required.

How do I know if I need to drop my classes since I've missed a week or more of class?

LSC faculty and staff are here to assist you to accomplish your goals.  Please contact your instructor and/or counseling or advising center for assistance before making a decision to withdraw. LSC is committed to helping you be successful and we want to help you salvage your semester. You can be successful!

What do I do if I'm enrolled in an online course and I still don't have electricity?

If possible, utilize the computer labs at our campuses or find public facilities with computer access. Please let your instructor know about any circumstances you are facing due to Hurricane Ike.

Call our Help Desk at 832.813.6700 for assistance.

Will Clinical Hours for Health Occupations programs have to be made up?

Your instructor will let you know about course requirements based on accreditation agency requirements.

Will I be able to complete my Dual Credit course?

Yes. Your instructor will let you know about any changes to your dual credit course.

What do I do if I have library materials due during the time LSC was closed?

Please return your materials as soon as possible.  All LSC locations in the horizon library system have 9/12/08 through 10/01/08 set as hurricane Ike Holidays. No fees or fines will be assessed by the system during those dates for late materials.

LSC-CyFair:  visit our Child Watch page

LSC-Montgomery: Child Care Center
Monday through Thursday, 7 a.m. - 5 p.m.
Friday, 7 a.m. - 1 p.m.
Saturday and Sunday, CLOSED
Please note that the Child Care Center is closed for all major holidays, mini-mesters and spring breaks.

LSC-North Harris:  The YMCA Child Developmental Center at Lone Star College North Harris continues to be available to students and employees. For more information, call 281.765.7730.

I'm struggling with the impact from Hurricane Ike, is there someone I can talk to such as crisis counseling?

• LSC-Tomball counselors are available Monday, Thursday and Friday 8:00 a.m. - 4:30 p.m., and Tuesday and Wednesday, 8:00 a.m. - 5:30 p.m.  Visit our personal counseling page.
  
  
• LSC-Kingwood Check our counseling web site , MySpace and Facebook sites for more information.
  
  
• LSC-CyFair has counselors are available; call 281-290-3260.
  
  
• LSC-Montgomery has counselors available to students on campus. 
  
  
• LSC-North Harris has counselors available to students on campus. Please visit the advising center at LSC-North Harris, LSC-Greenspoint, and LSC-Carver. If you need a small one-time grant because of your circumstances, we will soon have criteria and a process for students needing short term financial assistance. For example, if your textbooks were lost in the flood.

Continuing Education (CE):

Will CE classes that are linked to credit classes be extended?

Classes will continue as scheduled. 

Will CE classes (stand-alone CE) be extended?

Class contact hours will be rescheduled. Your instructor will provide information once details are finalized.  Course materials and calendars will be updated to accomplish course learning outcomes. 

What do I do if my CE Class was scheduled to begin during the time the college was closed? 

These CE classes will be rescheduled so please contact the CE office for additional information.  LSC-CyFair - 281-290-3200, LSC-Kingwood - 281-312-1660, LSC-Montgomery - 936-273-7446, LSC-North Harris - 281-618-5600, LSC-Tomball - 281-351-3676.

Volunteer Opportunities:

For more coping resources and county and federal information, view this resource page.

Computer labs/Testing Centers

LSC - CyFair Tech Pit Hours - formerly Student Computer Lab

LSC-Fairbanks Center: Learning Commons (computer lab)

LSC - Kingwood:  Computer Lab

Computers are available in the library and the computer lab for students to access their online courses.   Additionally, there is an open lab in SFA 201 and 208, which are also open for students.

The Testing Center and open Computer Lab are on the second floor of the Student Center Fine Arts Building on the east side of campus.

LSC-Montgomery: Computer Lab Building C ground floor

LSC-University Center:
Rooms 300 and 301 have computers available for student use

LSC-North Harris Learning Center 

LSC-Tomball: Open Computer Lab S-212

LSC-Willow Chase: Computer Lab in Library

LSC-Center Hours

LSC-University Center Hours
Monday-Thursday 8:00 am to 9:00 pm
Friday & Saturday 8:00 am to 5:00 pm
Closed on Sunday

LSC-Carver Center Hours
Mon &Wed: 8:30a.m. to 7 p.m.
Tues & Thurs: 8:30 a.m. to 4 p.m.
Friday: 8:30 a.m. to 3 p.m.
Saturday: 8:30 a.m. to Noon

LSC-Greenspoint Center Hours
Mon - Thurs: 7:30a.m. to 9 p.m.
Friday: 8:00 a.m. to 4 p.m.
Saturday: 8:00 a.m. to 1 p.m. 

LSC - Conroe Center Hours
Monday-Thursday 8:00 am - 6:00 pm
Friday 8:00 am - 4:00 pm and Saturday:   9:00 am - 2:00 pm