NHMCCD Library Services Survey (Fall 2006)

Please help us improve the services we provide by completing this survey.



Part 1: Describe yourself by checking all that apply:


I am an NHMCCD student enrolled in classes at:       I am a:
North Harris College
Kingwood College
Tomball College
Montgomery College
Cy-Fair College
       Continuing Education student
Distance Education student
Credit student
Community resident or patron
High school student
NHMCCD employee
The University Center student
Our Lady of the Lake student
Other college/university student
Former NHMCCD student


Part 2: Tell us which resources you use by checking all that apply:


Resources Services Facilities
Library catalog
Online article databases
Books
Online books
Magazines, journals, newspapers
Internet
Videos/Audiocassettes/DVD/CD
Reserves
Government publications
 College web pages
TexShare services
Interlibrary loan
Course-related software
Web CT
Email/Chat/Phone Reference
Computer applications
     (e.g., MS Word, PowerPoint, Excel)
 Place to study
Laptops for in-library use
Group study room
Copiers/printers
TV/VCR/DVD/Tape recorder
Wireless network
Other


Part 3: Please answer the following questions by checking all that apply:
1. Why do you use the library? course research    study    personal research   
job research     other    
2. How often do you come to the library? daily    weekly    monthly    not at all   
3. From where do you most often access the library�s web pages? library    home    lab    work     other    
4. How often do you use library services from home or work? daily    weekly    monthly    not at all   
5. For which course(s) have you used the library?   or   None
6. Have you participated in a college library instruction session? Yes    No    N/A   
7. Does your Distance Learning class have an assignment that uses library resources? Yes    No    N/A   


Part 4: Please evaluate the library�s services by selecting the appropriate number after each statement.


4 = always      3 = sometimes      2 = never      1 = do not use
A. The library has the books, magazines, and/or newspapers that I need. 4    3    2    1   
B. The library�s online article databases have the information that I need. 4    3    2    1   
C. I find all of my research information on the Internet using search engines
such as Google, instead of the library's resources.		 4    3    2    1   
D. Library resources help me complete my assignments. 4    3    2    1   
E. Interlibrary loan, intercampus loan, and TexShare services are helpful. 4    3    2    1   
F. I am satisfied with assistance from reference librarians. 4    3    2    1   
G. The library�s web site is helpful. 4    3    2    1   
H. The library�s check-out staff is helpful and courteous. 4    3    2    1   
I. A library computer is available when I need one. 4    3    2    1   
J. The library is open during the hours that I need to use its services/resources. 4    3    2    1   


Part 5: What could we do to improve library services?