A student may request equipment and services by showing the AT staff their Request for Services Checklist with the equipment or service marked by the DSO counselor.
If you have a student that needs a special accommodation you would contact the lab for the equipment or service. A student that needs a table at a certain height to be able to access a computer from a wheelchair can notify his professor or the AT staff for assistance. A magnifying glass to read a book or manual in class could be checked out to the classroom for the semester so that the student wouldn't have to carry it around all day.
Once equipment or hardware or software is put in place the AT staff should be contacted if there is a problem so that they can either troubleshoot the problem or contact the proper person to fix it.
Reader/Scribe services are requested 48 hours in advance to allow time for the staff to someone to fulfill this duty especially when the student needs the service for a test. It is the students responsbility to request these services in enough time for arrangements to be made.