Helpdesk
Overview
The campus HelpDesk serves as the "air traffic
control" center for a very busy group of technicians and technical
assistants. With hundreds of users and machines to support, coordination
and prioritization is essential to maintain a responsive system. By
going through the HelpDesk with your requests, your needs will be
addressed as quickly as possible by the most appropriate personnel.
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NHC's
Tech Support Team provides strategic planning and tactical
support to the complex technical environment of the campus. A state-of-the
art network connects over 1500 computers to a variety
of internal and external resources serving the instructional programs
and support departments of the institution.
Additionally, the tech team members assist faculty and staff with
integrating technology into the curriculum and effectively using the
many technical tools available to our employees and students. The
"War Room" in IE101 where the team is housed exemplifies lifelong
learning as the techs cope with an environment that changes and evolves
every single day. |
