NOTE: THE SIRF PROCESS IS UNDER REVIEW AND WILL BE COMPLETELY REVISED NEXT SEMESTER. PLEASE FOLLOW THESE EXISTING GUIDELINES UNTIL THE PROCESS IS CHANGED . THE CHANGE SHOULD TAKE PLACE BEFORE THE FALL 2007 SEMESTER.
Purpose/Goal:
Instructional computer labs and the Learning Centers will be equipped with up-to-date software in a timely manner prior to the start of credit and community education classes. With over 2,400 computers that need to be updated before each semester it is essential that this form is received in a timely manor.
Policy:
The instructional divisions and the Community Education department are responsible for communicating software needs and intents to the Information Technology Department prior to the start up of individual classes.
If a form is received late the lab will be updated once all other labs have been updated for that technicians area.
If a form is not sent to I.T.S. for the semester then the lab will not be imaged that semester.
Procedures/ Timelines
1. Identify software needs and licensing requirements in conjunction with placement of textbook orders. For credit and CE classes, timelines will coincide with bookstore due dates.
2. In collaboration with IT Help Desk, verify if college has sufficient licenses for the software. If software/licenses are not owned by the college, the purchasing process should be initiated via standard ordering procedures.
3. Complete the Software Installation Request Form and submit to Associate Dean or CE Program Director with textbook order form. Note: any software currently loaded on the computers in a given lab will be deleted if not requested on this form.
4. The Associate Dean or CE Program Director collects the software installation requests and compiles a list of software required by the division and submits it to the Help Desk. This electronic list will be useful for IMT and CE to distribute and review in order to take advantage of ordering software in bulk for a reduced price.
5. The IT Help Desk will verify within a week whether the software can be installed as requested. If the request cannot be met, the faculty member will collaborate with the Help Desk to resolve the problem.
6. Any revisions to the software list must be communicated to IT two weeks prior to the start of class.
7. IT Help Desk will communicate to Faculty Staff Center, Learning Center, IMT, and CE the compiled software list.
8. Final verification that software is loaded will be given by IT to the instructional divisions or CE one week prior to the start of the class.
9. Software updates or patches received after the start of classes will be installed mid-semester only if there is a sound instructional or technological need. Otherwise, it will be installed the following semester.